Unblock UBOX 12 (U12)

Product information

Product specifications list an H618 quad-core ARM processor, Mali-G31 GPU, 4GB DDR3 memory, 64GB eMMC storage and Android 12. Connectivity includes dual-band Wi-Fi 6 (2.4GHz/5GHz), Ethernet and Bluetooth 5.0, with video output up to 6K; actual picture quality depends on the TV, cable, app and source content. The AI voice remote supports voice search in compatible apps and language settings. Interfaces include HDMI, USB, AV and a TF card slot. The enclosure measures approximately 110×110×18.5mm. Standard package information shows the TV box, remote, power adapter, HDMI cable and user manual; exact contents may vary by production batch. This is a hardware product only. Third-party apps, accounts, subscriptions, content and services vary by region and provider, and customers should use only legally authorized services. No dealer, brand or content authorization claim is included.

Delivery, returns & warranty

Orders for Japan and Thailand are fulfilled locally by partner suppliers. Standard delivery is free and normally arrives 1–3 business days after dispatch. Remote areas, holidays, address issues and force majeure may cause delays. Available tracking details are provided after dispatch.

For an incorrect item, transit damage or hardware fault on arrival, contact support within 8 days and keep the packaging, accessories and unboxing evidence. Confirmed seller-responsible returns are covered by the seller. Unopened change-of-mind returns require prior approval; return shipping and payment fees are borne by the customer. Used, incomplete, serial-damaged or customer-damaged items are not eligible for discretionary return. The warranty shown on each product page applies.

Pre-purchase and after-sales enquiries

AIMax Idea CO. Ltd.